The Customer Management Scorecard; Managing CRM for profit
Woodcock , Neil
The Customer Management Scorecard; Managing CRM for profit - 1st - London Kogan Page 2003 - 428p.
RS 3367.00
658.812 WOO
The Customer Management Scorecard; Managing CRM for profit - 1st - London Kogan Page 2003 - 428p.
RS 3367.00
658.812 WOO