Customer Relationship Management:Emerging Concepts,Tools and Applications.
Sheth,Jagdish N et-al.
Customer Relationship Management:Emerging Concepts,Tools and Applications. - 1st. - New Delhi. TMH. 2008 - xv,544p.
658.8 SHE
Customer Relationship Management:Emerging Concepts,Tools and Applications. - 1st. - New Delhi. TMH. 2008 - xv,544p.
658.8 SHE