Wellemin, John <br/><br/>
Customer Care in a week 

 - 1st ed. 
 - London  Hodder & Stoughton  2003 
 - 96p. 
<br/><br/><label>ISBN: </label> RS 99.00 
<br/><br/><label>Dewey Class. No.: </label>658.812 WEL