Ould, Martin.A <br/><br/>
Business Processes, modeling and analysis for Re-engineering and improvement 

 - 1st 
 - Chichester  John Wiley & Sons  1995 
 - 216 P. 
<br/><br/><label>ISBN: </label> RS 6351.00 
<br/><br/><label>Dewey Class. No.: </label>658.4063 OUL