TY - GEN AU - HOSHMAND,A. REZA AU - Chung, Po TI - Service Leadership : : Leading with Competence, Character and Care in the Service Economy SN - 9781032009575 U1 - 658.4092 H6 S3 PY - 2022/// CY - New York PB - Routledge KW - Management N1 - Service Leadership ER -