Kumar,V. <br/><br/>
Statistical Methods in Customer Relationship Management 

 - 1st ed. 
 - USA  John Wiley & Sons  2012 
 - vii, 272p. 
<br/><br/><label>ISBN: </label> 6597.00 
<br/><br/><label>Dewey Class. No.: </label>658.812 KUM