Klinger, Kristin <br/><br/>
Electronic Services Concepts, Methodologies, Tools And Applications, Vol. 2 

 - 1st 
 - Hershey  Information Science Reference  2010 
 - 1367 
<br/><br/><label>ISBN: </label> RS 46125.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.872 KLI