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Customers.Com : How to Create a Profitable Businesss Strategy for the Internet and Beyond by
Edition: 1st
Material type: Text Text
Publication details: USA Times Business 1998
Availability: Items available for loan: School of Management Library (1).

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The Customer Revolution : How to thrive When Customers are in Control by
Edition: 1st
Material type: Text Text
Publication details: London Random House Business Books 2001
Availability: Items available for loan: School of Management Library (1).

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