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Winning in service markets: success through people, technology and strategy by
Material type: Text Text
Publication details: World Scientific
Availability: Items available for loan: Kalinga Institute of Social Sciences (KISS) Library (1).

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Services Marketing: People, Technology , Strategy by
Edition: 8th ed.
Material type: Text Text
Publication details: New Jersey World Scientific 2016
Availability: Items available for loan: School of Management Library (1)Call number: 658.8 WIR.

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