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Voice of The Customer and Analysis by
Edition: 1st
Material type: Text Text
Publication details: New York McGraw-Hill 2008
Availability: Items available for loan: School of Management Library (1).

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Multivariate Statistical Methods in Quality Management by
Edition: 1st
Material type: Text Text
Publication details: New York Mc Graw Hill 2004
Availability: Items available for loan: School of Management Library (1)Call number: 658.562 KAI.

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