| 000 | 00368nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 240517s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _cRS 99.00 | ||
| 040 | _aKSOM | ||
| 082 | _a658.812 WEL | ||
| 100 | _aWellemin, John | ||
| 245 | 0 | _aCustomer Care in a week | |
| 250 | _a1st ed. | ||
| 260 |
_aLondon _bHodder & Stoughton _c2003 |
||
| 300 | _a96p. | ||
| 942 | _cBK | ||
| 999 |
_c180285 _d180285 |
||