| 000 | 00400nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 240517s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _cRS 1393.00 | ||
| 040 | _aKSOM | ||
| 082 | _a658.812 | ||
| 100 | _aBlattberg,R.C | ||
| 245 | 0 | _aCustomer Equity Building and Managing Relationships as Valuable Assets | |
| 250 | _a1st | ||
| 260 |
_aBoston _bHBS Press _c2001 |
||
| 300 | _a228p. | ||
| 942 | _cBK | ||
| 999 |
_c180892 _d180892 |
||