000 00347nam a2200145Ia 4500
008 240517s9999||||xx |||||||||||||| ||und||
020 _cRS 395.00
040 _aKSOM
100 _aOahland,J.S
245 0 _aTotal Quality Management; text with cases
250 _a3rd
260 _aBurlington
_bElesiver
_c2003
300 _a483p.
942 _cBK
999 _c181687
_d181687