000 00333nam a2200145Ia 4500
008 240517s9999||||xx |||||||||||||| ||und||
020 _cRS 300.00
040 _aKSOM
100 _aGopal,V.V
245 0 _aCRM in Insurance; an introduction
250 _a1st
260 _aHyderabad
_bICFAI
_c2005
300 _a159P.
942 _cBK
999 _c181950
_d181950