000 00346nam a2200145Ia 4500
008 240517s9999||||xx |||||||||||||| ||und||
020 _cRS 1293.00
040 _aKSOM
100 _aDavid Hoyle
245 0 _aQuality Management Essentials
250 _a1st
260 _aBoston
_bButterworth-Heinemann
_c2007
300 _a212P.
942 _cBK
999 _c183150
_d183150