000 00345nam a2200145Ia 4500
008 240517s9999||||xx |||||||||||||| ||und||
020 _cRS 355.00
040 _aKSOM
100 _aDale H Besterfield
245 0 _aTotal Quality Management
250 _a3rd
260 _aNew Delhi
_bPearson Education
_c2006
300 _a652P.
942 _cBK
999 _c183457
_d183457