000 00393nam a2200145Ia 4500
008 240517s9999||||xx |||||||||||||| ||und||
040 _aKSOM
082 _a658.5
100 _aKlassen, Robert.D
245 0 _aCases In Operations Mangement : Building Customer Value Through World-Class Operations
250 _a1st
260 _aNew Dehi
_bSage
_c2006
300 _avii 425 p.
942 _cBK
999 _c184933
_d184933