000 00337nam a2200145Ia 4500
008 240517s9999||||xx |||||||||||||| ||und||
020 _c330
040 _aKSOM
100 _aHoffman, K. Douglas
245 0 _aMarketing Of Services
250 _a1st
260 _aNew Delhi
_bCengage Learning
_c2010
300 _a425 p.
942 _cBK
999 _c185974
_d185974