| 000 | 00374nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 240517s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _c2400 | ||
| 040 | _aKSOM | ||
| 082 | _a658.812 ERI | ||
| 100 | _aErickson, Thomas | ||
| 245 | 0 | _aCustomer Relationship Management | |
| 250 | _a1st | ||
| 260 |
_aNew Delhi _bGlobal Vision _c2012 |
||
| 300 | _avi 325 p. | ||
| 942 | _cBK | ||
| 999 |
_c187074 _d187074 |
||