| 000 | 00411nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 240517s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _cRs.625.00 | ||
| 040 | _aKSOM | ||
| 082 | _a658.8 ZEI | ||
| 100 | _aZeithaml, Valarie.A | ||
| 245 | 0 | _aServices Marketing; Integrated Customer Focus Across the Firm | |
| 250 | _a6th ED. | ||
| 260 |
_aNew Delhi _bMcGraw Hill _c2014 |
||
| 300 | _avii 711p. | ||
| 942 | _cBK | ||
| 999 |
_c187929 _d187929 |
||