000 00361nam a2200157Ia 4500
008 240517s9999||||xx |||||||||||||| ||und||
020 _cRS 795.00
040 _aKSOM
082 _a658.8 ZEI
100 _aZeithaml, Valarie A
245 0 _aServices Marketing
250 _a7th ed.
260 _aNew Delhi
_bMGH
_c2018
300 _avi, 582 p.
942 _cBK
999 _c188376
_d188376