000			00401nam a2200157Ia 4500
008			240517s9999||||xx |||||||||||||| ||und||
020			_cRS 1695.00
040			_aKSOM
082			_a658.8 WIR
100			_aWirtz, Jochen
245		0	_aServices Marketing: People, Technology , Strategy
250			_a8th ed.
260			_aNew Jersey _bWorld Scientific _c2016
300			_aiv, 783 p.
942			_cBK
999			_c188599 _d188599