000 00406nam a2200157Ia 4500
008 240517s9999||||xx |||||||||||||| ||und||
020 _cRS 930.00
040 _aKSOM
082 _a658.8 ZEI
100 _aZeithaml, Valarie A.
245 0 _aServices Marketing: integrating customer focus across the firm
250 _a7th ed.
260 _aNew Delhi
_bMGH
_c2022
300 _avi, 582 p.
942 _cBK
999 _c189448
_d189448