000 00401nam a2200157Ia 4500
008 240411s9999||||xx |||||||||||||| ||und||
020 _cRS 195.00
040 _aKLS
082 _a658.81 RAM
100 _aRamana,V Venkata.
245 0 _aCustomer Relation Management:A Ket To Corporate Success.
250 _a1st.
260 _aNew Delhi.
_bExcel Books.
_c2005
300 _axix,368p.
942 _cBK
999 _c41743
_d41743