000			00369nam a2200157Ia 4500
008			240411s9999||||xx |||||||||||||| ||und||
020			_cRS 375.00
040			_aKLS
082			_a658.8 BAT
100			_aBateson, John, E. G.
245		0	_aServices Marketing
250			_a4th
260			_aNew Delhi _bCengage Learning _c2012
300			_axvii, 468p.
942			_cBK
999			_c44340 _d44340