| 000 | 00366nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 240411s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _cRs.299.00 | ||
| 040 | _aSCA | ||
| 082 | _a658.812 KAM | ||
| 100 | _aKamin, Maxine | ||
| 245 | 0 | _a10 Steps to Successful: Customer Service. | |
| 260 |
_aNew Delhi _bCengage Learning _c2011 |
||
| 300 | _axvii,170p. | ||
| 942 | _cBK | ||
| 999 |
_c49348 _d49348 |
||