000 00360nam a2200145Ia 4500
008 240411s9999||||xx |||||||||||||| ||und||
020 _cRs.163.00
040 _aSCA
082 _aBusiness Communication
100 _aCollins, Sandra D.
245 0 _aListening and responding
260 _aNew Delhi
_bCengage Learning
_c2009
300 _a147p.
942 _cBK
999 _c50074
_d50074