000 00393nam a2200157Ia 4500
008 240411s9999||||xx |||||||||||||| ||und||
020 _c6597.00
040 _aKSOM
082 _a658.812 KUM
100 _aKumar,V.
245 0 _aStatistical Methods in Customer Relationship Management
250 _a1st ed.
260 _aUSA
_bJohn Wiley & Sons
_c2012
300 _avii, 272p.
942 _cBK
999 _c62011
_d62011