000 00447nam a2200145Ia 4500
008 240411s9999||||xx |||||||||||||| ||und||
020 _cRS 1551.60
040 _aKSRM
082 _a658.812 N2 C8
100 _aNATIONAL RESTAURANT ASSOCIATION EDUCATIONAL FOUNDATION
245 0 _aCustomer Service: Competency Guide ( A Foundation Topic of the NRAEF Certificate Program)
260 _aChicago
_bPearson(PH)
_c2007
300 _a100p.
942 _cBK
999 _c65161
_d65161