000 00350nam a2200133Ia 4500
008 240411s9999||||xx |||||||||||||| ||und||
040 _aKSRM
082 _a658.8 B4 S3
100 _aBHATTACHARJEE,C.
245 0 _aServices Marketing: Concepts, Planning and Implementation
260 _aNew Delhi
_bExcel Books
_c2006
300 _a696p.
942 _cBK
999 _c66530
_d66530