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| 008 | 240411s9999||||xx |||||||||||||| ||und|| | ||
| 040 | _aKSRM | ||
| 082 | _a658.812 R2 C8 | ||
| 100 | _aRAMAN,V.VVENKATA AND SOMAYAJULU,G. | ||
| 245 | 0 | _aCustomer Relationship Management: A Key to Corporate Success | |
| 260 |
_aNew Delhi _bExcel Books _c2005 |
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| 300 | _a368p. | ||
| 942 | _cBK | ||
| 999 |
_c66604 _d66604 |
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