000 | 00406nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 240413s9999||||xx |||||||||||||| ||und|| | ||
020 | _cRS 13061.00 | ||
040 | _aCLIB | ||
082 |
_a658 _bPAL |
||
100 | _aPalacios, Ricardo Colomo | ||
245 | 0 | _aCustomer Relationship Management and the Social and Semantic Web | |
250 | _a1st | ||
260 |
_aNew York _bIGI _c2012 |
||
300 | _axvi,342p. | ||
942 | _cBK | ||
999 |
_c88024 _d88024 |