000			00356nam a2200157Ia 4500
008			240413s9999||||xx |||||||||||||| ||und||
020			_cRS 5621.25
040			_aCLIB
082			_a658 HAR
100			_aHarmon, Paul
245		0	_aBusiness Process Change
250			_a4th
260			_aCambridge _bMorgan Kaufman _c2019
300			_a497
942			_cBK
999			_c95011 _d95011