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The Customer Management Scorecard; Managing CRM for profit

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Material type: Text

TextPublication details: London Kogan Page 2003Edition: 1stDescription: 428pDDC classification:

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Holdings
Item type	Current library	Home library	Call number	Status	Notes	Date due	Barcode
Books	School of Management Library	School of Management Library	658.812 WOO (Browse shelf(Opens below))	Available	2004-01-14		KSOM6282

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